Reliance Community Health Record

The Reliance Community Health Record provides access to the information needed, when you need it, to provide better more coordinated care for patients.

Experience the benefits of Reliance Community Health Record (CHR):

  • Improve transition and coordination of care: Reliance streamlines your workflow by providing consolidated results delivery from all participating hospitals in one place and by giving you the ability to manage provider communication effectively.
  • Experience EHR cost savings: Reliance provides one EHR interface for all sources of patient information so you do not have to pay to implement and maintain multiple interfaces.  As new hospitals, labs and diagnostic facilities provide information through Reliance, the same interface can be used to receive results from these health information sources.
  • Improve Results Management: The Reliance Consolidated Clinical Inbox or EHR interface allows you to view, manage and send results to your EHR. The results are delivered in REAL time, allowing for immediate follow-up, if needed.
  • Search and view patient health records: Reliance will give you the opportunity to search and view up-to-date patient records that include lab and diagnostic tests, hospital reports, and discharge summaries as well as care summaries from ambulatory clinics as we build out those interfaces. This allows your patients to get the best possible care based on the most up-to-date and relevant information, no matter where in the community they access health care.

Reliance Community Health Record (CHR) features include: 

Patient Search – Reliance users can view their patient’s most current information at the time and place of care regardless of who ordered the test or where the patient went for care. Authorized users are able to search Reliance for test results, discharge summaries, clinical reports, care summaries and more. The Community Health Record reduces the time spent chasing down missing results and reports and prevents providers from having to send patients for repeat tests.

Notifications – Access to the Reliance Community Health Record includes 14 Notification Reports.  Notification Reports may be used to help identify at-risk patients and more effectively manage many of the conditions and disease states that drive quality reporting.  Additional quality reporting functionality is available through Reliance Insight services and includes access to a variety of CCO, HEDIS, UDS, CCBHC, and eCQM Reports. A catalog of  quality reports may be found here.

Notification Report Name


Alcohol and Drug Misuse (SBIRT) Provides a list of patients aged 12 and older who received appropriate “screening, brief intervention, and referral to treatment” (SBIRT) for alcohol or other substance abuse.
Tobacco This report provides a list of patients aged 13 and older screened and positive for cigarette smoking and/or tobacco use.
Diabetes Management Patients 18-75 years of age with who had hemoglobin A1c greater than the user-defined threshold (Default: 7.0%).
Homeless This report generates a list of potentially homeless patients identified by annotations made by healthcare providers, a given home addresses of a hospital, homeless shelter or place of worship and variations of text and standard code set identification extracted from transcribed clinical records.
Hypertension Patients 18-85 years of age whose blood pressure is greater than the user-defined threshold (Default: 125/90mmHg).
Depression Screen This report identifies patients aged 12 and older who were screened for clinical depression using an age-appropriate standardized depression screening tool but were missing follow-up on the date of the positive screen.
ED visits This report provides a list of patients that have visited the Emergency Department. The output shows how many times a patient has visited the ED and provides a column to show if a patient has any indication of mental illness. Mental illness is defined according to the Oregon Health Authority Members Experiencing Mental Illness Value Set that is defined here:
>30 days re-admit This report generates a list of readmissions within the measurement period that occurred less than 30 days before last discharge from a hospital.
Positive Pregnancy Real-time identification of pregnant population
Opioid Use + Positive Pregnancy The purpose of this report is to identify patients with a positive pregnancy screening and have a diagnosis of opioid abuse. UMLS coding concepts: 2.16.840.1.113883.3.666.5.1595
Alerts for lab results The purpose of this report is to identify if patient results are available for viewing.
Opioid Use The purpose of this report is to identify patients with a diagnosis of opioid abuse. UMLS coding concept: 2.16.840.1.113883.3.464.1003.106.12.1004
HIV This report identifies patients that may be HIV positive. UMLS coding concept: 2.16.840.1.113883.3.464.1003.120.12.1003
Hospital Discharge The purpose of this report is to identify patients that have been discharged from an emergency or inpatient hospital visit. This report uses the ADT A03 trigger event and patient class is “inpatient” or “Emergency” to identify patient discharges.


Be the first to use these exciting new services!  Contact Reliance by email at or call, toll-free, 1-855-290-5443.